Privacy Policy
At KATSU KNIVES, safeguarding your personal information is one of our top priorities. This Privacy Policy outlines how we collect, use, and protect your data when you browse our website or make a purchase. By accessing or using our site, you acknowledge and accept the practices described below.
1. Information We Collect
Personal Information
We collect the details you provide directly when making a purchase, contacting our team, or subscribing to emails. This may include your name, email address, shipping and billing information, phone number, and payment method. We use this information to process orders, offer support, and ensure a smooth shopping experience.
Technical & Browsing Data
When you visit our website, we automatically gather information about your device and how you interact with our pages. This includes your IP address, browser type, and activity on the site. We may use tools like cookies and web beacons to help us optimize site performance and tailor content to your preferences.
2. How We Use Your Information
Your information helps us provide a better, safer service. We use it for purposes such as:
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Order Processing: To confirm, fulfill, and ship your orders, and to keep you updated throughout.
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Customer Service: To respond to questions, solve issues, and enhance your experience.
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Personalization: To tailor content and improve your interactions with our site.
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Marketing (Only If You Opt In): If you choose to subscribe, we may send newsletters, offers, and product updates. You can unsubscribe anytime.
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Legal Compliance: To comply with applicable laws, regulations, or to address disputes.
3. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share it with trusted partners to help run our business:
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Payment Gateways: Secure providers manage your payments — we never store your full payment details.
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Shipping Services: Your shipping details may be shared with carriers to ensure delivery.
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Analytics Tools: Services like Google Analytics help us understand user behavior using anonymized data.
All third-party service providers we work with are required to follow strict data protection protocols.
4. Cookies and Tracking
We use cookies and similar technologies to improve how you interact with our site — remembering login status, language preferences, and cart contents. You can disable cookies in your browser settings, but some features may not function properly without them.
5. Behavioral Advertising
We may display personalized ads on other websites or platforms based on your browsing behavior on our site. This could include services like Google Ads or Facebook Ads. You can adjust ad preferences through your social media or browser settings.
6. Data Security
We take security seriously. Transactions on our site are protected with SSL encryption to safeguard sensitive data like payment information. While we do our best to protect your data, please note that no method of online transmission is 100% secure.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
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Access: View the personal data we hold about you.
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Correction: Request corrections to any inaccurate or incomplete data.
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Deletion: Ask for your data to be deleted, subject to certain legal requirements.
To exercise your rights, please email us at service@katsuknife.com.
8. Third-Party Websites
Our site may link to third-party sites for convenience or additional information. These sites have their own privacy policies, and we are not responsible for how they handle your information. Please review their terms before submitting any personal data.
9. Children’s Privacy
We do not knowingly collect information from anyone under the age of 13. If you believe we may have received such data, please contact us, and we will take immediate action to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our practices. The most current version will always be available on this page, along with the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or need to get in touch about your data, you can reach us at:
📧 Email: service@katsuknife.com