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PRODUCT DETAILS
Personalized Engraving Service Policy for KATSU KNIVES
Service Scope
This engraving service applies exclusively to one (1) newly purchased and unshipped KATSU KNIVES blade per order. If you require engraving on multiple knives, please specify the correct quantity during checkout.Submission Requirements
- Custom text must be provided either in the order notes or via email within 24 hours of purchase
- Strict maximum of 30 characters (including spaces and punctuation)
Production Timeline
The engraving process requires 3-10 business days. This timeframe is separate from standard order shipping time.Design Approval
You will receive a digital proof for confirmation before we proceed with engraving. No modifications are permitted once approved.Order Cancellation Policy
- We reserve the right to cancel and refund your engraving service (without affecting the base product purchase) if:
- The requested content is inappropriate, illegal, or violates third-party rights
- The technical requirements cannot physically accommodate your request
- Engraved knives are considered custom products and cannot be returned or exchanged
- We reserve the right to cancel and refund your engraving service (without affecting the base product purchase) if:
Content Restrictions
By submitting text, you confirm it:- Does not infringe on any trademarks, copyrights, or intellectual property
- Contains no offensive, harmful, or unlawful material
All engraving service purchases constitute agreement to these terms.
CARE INSTRUCTIONS
Our knives are built to last. Cleaning and caring for your knife will maintain performance and enhance the life of your knife.
Tips for Caring Folding Knives
- Keep your knife dry; that means the entire knife, not just the blade.
- Keep your knife clean, particularly moving parts and locking devices.
- Keep your knife oiled; especially pivot points and the blade. Oil at least twice a year.
- Keep your knife sharp; a sharp blade is safer than a dull one.
- Again, store your knife in a dry place.
Tips for Caring Kitchen Knives
- Always use an appropriate cutting board in the kitchen to get the most out of the sharpness of your knives.
- Cleaning knives after each use will keep them in the best condition and promote food safety.
- Knives require a safe dry storage place, and a knife block is perfect for storing knives.